This Privacy Policy explains how The Little Cafe collects, uses, stores, and shares personal information when you visit our website, place an order, contact us, or use our mobile application.
We only collect the information we need to run our food ordering, delivery, pickup, and customer support services, and we aim to handle that information responsibly.
Depending on how you use our services, we may collect:
We use personal information to operate and improve The Little Cafe services, including to:
We currently support payment methods such as mobile money and cash on delivery or pickup. We use payment-related details only to confirm, record, and support your order.
We do not sell your payment information. Where a third-party payment provider is involved, that provider may process your payment details according to its own privacy and security practices.
We may share limited personal information only when necessary to run the service, for example with:
We do not sell your personal information to advertisers or unrelated third parties.
We keep personal information for as long as it is reasonably necessary to provide our services, maintain business records, resolve disputes, enforce our policies, and meet legal or accounting obligations.
When information is no longer required for those purposes, we aim to delete it or reduce it to a form that no longer identifies you.
Our website and app may use cookies, local storage, logs, or analytics-style tools to keep the service working, remember preferences, measure usage, and identify technical issues.
You can control certain browser-level storage and permissions through your device or browser settings, although disabling some features may affect how our service works.
We use reasonable administrative and technical measures to protect the information we hold against unauthorised access, misuse, loss, or disclosure.
No internet-based service can be guaranteed to be completely secure, so we encourage you to use accurate contact details, keep your devices secure, and contact us promptly if you suspect misuse involving your account or orders.
Our services are intended for general audiences and are not knowingly designed to collect personal information directly from children without appropriate involvement from a parent or guardian.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review and address the issue.
You may contact us to request updates to inaccurate customer information or to ask questions about the personal data we hold in connection with your orders or support interactions.
Where legally or operationally possible, we will review requests relating to access, correction, or deletion of personal information.
If you want us to delete your customer data, please use the link below. We provide a dedicated page explaining what information to include with your request so we can locate the correct customer record.
Request Data DeletionWe may update this Privacy Policy from time to time to reflect operational, legal, or product changes. When we do, we will update the “Last updated” date on this page.
If you have questions about this Privacy Policy or how The Little Cafe handles personal information, you can contact us at either of our locations:
For privacy-related requests, including deletion requests, you can use our data deletion request page or call +256 (706) 199-019.
Operating hours: Monday – Sunday, 7:00 AM – 10:00 PM.